Terms & Conditions 22 Club –
Guidelines for All Members

Welcome to 22 Club – an online entertainment and betting platform operating under the brand 22club.bet. This Terms & Conditions document constitutes a legally binding agreement between you ("User", "Member", or "Player") and 22 Club ("Platform", "We", or "the Company").

By accessing, browsing, registering for, or using any part of the 22 Club – whether via our website, mobile app, or any other digital channel we provide – you automatically and unconditionally agree to be bound by all terms, conditions, policies, and guidelines set out in this document.

These Terms should be read in conjunction with the Privacy Policy and Responsible Gaming Policy 22 Club, which forms part of the overarching agreement between you and us. In the event of any conflict between these documents, these Terms & Conditions shall take precedence.

To register and use the services of 22 Club, you must meet all of the following eligibility criteria without exception:

2.1 Age Restriction

You must be at least 18 years of age on the date of registration. 22 Club takes the protection of minors seriously. Any account found to have been registered by an underage individual will be suspended immediately and all balances therein will be forfeited.

2.2 Residency Status

Platform 22 Club designed exclusively for Malaysian citizens and permanent residents based in Malaysia. Users from jurisdictions that have fully restricted or prohibited online betting services are responsible for complying with their own local laws.

2.3 Mental Capacity & Legal Eligibility

• You have full legal capacity to enter into a binding agreement.
• You are not currently undergoing bankruptcy or insolvency proceedings.
• You are registering for personal use and not on behalf of any third party.
• You are not on any active self-exclusion list.

3.1 One Account Per User

Each individual is permitted to hold only one (1) active account at 22 Club at any one time. This includes accounts registered under the same name, email address, phone number, IP address, device, or payment method. Duplicate accounts are considered a serious violation.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name (as per your identification document), an active Malaysian phone number, and a valid email address. Providing false information may result in account cancellation without refund of any balance.

3.3 Account Security

• You are solely responsible for the security of your username and password.
• Do not share your login credentials with anyone, including family members.
• If you suspect your account has been accessed without your authorisation, contact support 22 Club immediately.
• We recommend enabling two-factor authentication (2FA) for added account security.

3.4 Voluntary Account Closure

You may request account closure at any time by contacting the support team 22 Club. Any remaining balance upon closure will be processed via the same withdrawal method used for the deposit, subject to standard withdrawal terms.

All financial transactions at 22 Club operated in Malaysian Ringgit (RM / MYR). We accept a wide range of popular Malaysian payment methods for our members' convenience.

4.1 Accepted Deposit Methods

4.2 Withdrawal Terms

• The minimum withdrawal limit is RM 30 per transaction.
• The standard daily withdrawal limit is RM 20,000 (adjustable for VIP accounts).
• Withdrawals are processed within 5–30 minutes for eWallet methods and 1–3 business days for bank transfers.
• Withdrawals must be made to the same payment method used for the deposit (anti-money laundering principle).
• Accounts that have not completed full KYC verification may be subject to lower withdrawal limits.

All bonuses and promotions offered by 22 Club are subject to the specific terms and conditions stated alongside each offer. The following general terms apply to all bonus types:

5.1 Rollover Requirements (Wagering)

Every deposit bonus received must meet the rollover requirement before any winnings derived from that bonus can be withdrawn. The rollover requirement is expressed as a multiplier (e.g., 5x means the bonus amount must be wagered five times its value).

5.2 Bonus Abuse Policy

• Using more than one account to claim the same bonus is strictly prohibited.
• 22 Club reserves the right to void any bonus and associated winnings if there is evidence of fraud or system abuse.
• Wagering on certain games may contribute at different rates (between 10% and 100%) toward fulfilling the rollover requirement. Please refer to the specific promotion's terms.
• Bonuses are non-transferable between accounts and hold no cash value.

5.3 Bonus Validity Period

All bonuses have a validity period as stated (typically 7–30 days). Once the validity period expires, any unused bonus balance or unfulfilled rollover requirement will be automatically cancelled without compensation.

22 Club offers a wide range of game categories, including Sports Betting (Malaysia Super League football, EPL, badminton), Live Casino, blackjack, lottery, Virtual Sports, and e-sports. Specific rules for each game category are available on the respective pages.

6.1 Game Results

All game results are final once announced by the system. For games using a Random Number Generator (RNG), our RNG system has been independently audited to ensure fairness. For Sports Betting, results are based on official outcomes as reported by the relevant sports governing bodies.

6.2 Technical Errors

• In the event of a system interruption during gameplay, 22 Club reserves the right to void the round in question and return the stakes to the player.
• Winnings resulting from system errors (e.g., incorrect odds displayed) are void and will not be paid out.
• 22 Club is not liable for losses resulting from internet disruptions on the player's end.

6.3 Sports Betting – Special Rules

For matches that are interrupted, postponed, or cancelled: bets are generally refunded to the player unless the match is completed within 36 hours of the original scheduled time. Detailed rules for each sport are available under the Sports Betting section of the platform. 22 Club.

22 Club places our members' well-being above all else. We believe gambling should be an enjoyable form of entertainment — not a source of financial or emotional hardship. That's why we provide a range of tools to help you play responsibly.

7.1 Available Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a cap on the maximum amount you can lose within a specified period.
• Playing Time Limit: Set session time limits and receive alerts when you are approaching them.
• Self-Exclusion: Exclude yourself from the platform for a minimum of 30 days up to a maximum of 5 years.
• Cool-Off Period: Take a short break of 24 hours, 48 hours, or 7 days without closing your account.

To activate any of the above tools or to seek assistance with responsible gambling, please contact the 22 Club available 24 hours a day. More information can be found on the Responsible Gaming us.

22 Club committed to protecting the privacy and personal data security of all members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use, and storage of your personal data is governed by Privacy Policy available separately.

8.1 Data Collected

We collect information such as your name, identification number, email address, phone number, IP address, transaction records, and platform usage patterns. All data is stored on servers protected with 256-bit SSL encryption.

8.2 Data Usage

• Identity verification and fraud prevention.
• Processing of financial transactions.
• Product improvement and user experience enhancement.
• Account-related and promotional communications (with your consent).
• Compliance with applicable legal and regulatory requirements.

22 Club will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent.

22 Club reserves the right to suspend, restrict, or terminate any member account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Fraud, including unauthorised use of credit/debit cards or identity misrepresentation.
• Abuse of bonuses or the promotions system.
• Attempting to manipulate or cheat the gaming system.
• Duplicate accounts or sharing an account with another party.
• Use of automated software (bots) or unauthorised tools.
• Failure to complete the KYC verification process within the stipulated timeframe.

If an account is terminated due to fraud, 22 Club reserves the right to confiscate all balances held in that account. For terminations due to other reasons, any valid balance (excluding bonuses) will be returned to the player upon completion of the investigation.

To the extent permitted under applicable Malaysian law, 22 Club shall not be liable for:

• Indirect, incidental, or consequential losses arising from use of the platform.
• Losses caused by third-party internet service disruptions or player device failures.
• Any financial losses arising from wagering activity itself — players bear full responsibility for their own betting decisions.
• Transaction processing delays caused by third-party payment providers.

22 Club reserves the right to modify, update, or replace any part of these Terms & Conditions at any time based on operational, legal, or business requirements. All changes take effect immediately upon being published on our platform.

We will endeavour to notify members of significant changes via email, in-app notifications, or notices on the platform's homepage. However, it remains each member's responsibility to review the latest Terms & Conditions. Continued use of the platform 22 Club after changes are published will be considered acceptance of the latest version.

The date this document was last updated is indicated at the top of this page for your reference.

Should you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 22 Club, please reach out to our support team through the following channels:

• Email: support@22club.bet
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Response Time: Under 3 minutes for Live Chat; 24 hours for email
• Support Language: Bahasa Melayu & English

For more information on related policies, please visit the Privacy Policy, Responsible Gaming, and FAQ us.